Our Customers are most valuable for us, ePocket.pk has some certain policies to cater the customers’ to their utmost satisfaction.Its our motto that the privacy of the data, information and any other details which the customers have provided us by using our website will be kept strictly confidential, except for some of the information which have been already shared on different domains and social media by the customers which is accessible to the general public and common users. SO we can use those information for the promotional and marketing purpose.
However if you are willing that information and data should be kept secret and
confidential with ePocket.pk data records only, so do feel free to inform us at firstname.lastname@example.org
Refund and exchange policy:
The customers satisfaction is our top most priority, Our customers are most valuable for us, So we are offering an open 7(seven) days refund* and exchange* policy, if the products are defected or damaged, so feel free to contact us, so that we can do our best efforts to solve your concerns to give you maximum satisfaction. We will take up to seven days to resolve your issues.
* The refund and exchange will be entertained if the product(s) is in its original condition, shape and packing.
* This policy is only for Pakistan